We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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AI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
Twilio
StatusGator