We are currently experiencing an issue affecting all regions: - Configuration changes are not propagating to appliances in a timely manner. - The dashboard is also affected, with notable delays in updates appearing. - Restore Browser (cloud view) is delayed. Local restores will continue to function, but cloud data may appear outdated until the incident is resolved. At this time, any new schedules or configuration changes may not be applied to units, and Restore Browser may not display recent data. Replication to Barracuda Cloud appears to be functioning normally. We will provide further updates as the situation progresses. Thank you for your patience.
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Multiple customers in India were incorrectly charged taxes during the January end-of-month cycle. On January 28th, a tax ID revalidation caused many tax exemption flags to be incorrectly removed. Our team is actively investigating the root cause with our tax platform team. We expect to provide another update in 24 hours or as soon as more information becomes available.
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Multiple Customers In India Were Incorrectly Charged Taxes During the January End of Month Cycle
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