We continue to investigate the issue and additional resources have been engaged.
Last update on
We have identified the cause of this issue and confirmed it affects a small subset of users on a single version of the Slack Android app. Users on other Android versions, iOS, and web are not affected. A fix is already available and will begin rolling out to Android users tomorrow. We will provide an update as soon as additional information becomes available.
Last update on
We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Last update on
Monitors
Salesforce for Gen customers are unable to generate documents (Incident-5122)
DocuSign
Trouble submitting workflow forms with file attachments on Android.
Slack
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot.
Twilio
Adobe Creative Cloud
StatusGator